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Voltara customer Care

We’re Here to Help

Our Customer Care team is here to assist you with any questions, concerns, or issues you may have.

We’re Here to Help

More Ways to Contact Us

Whatsapp Chat

Our Customer Care team is here to assist you with any questions, concerns, or issues you may encounter.

Email Support 

Send us an email at voltarasupport@gmail.com, and we’ll respond within 48 hours.

Call Us

Call us at (916) 234-3937
for direct assistance from our support team.
 

  • What devices are compatible with Voltara chargers?
    Voltara chargers are designed for universal compatibility, meaning they can charge most smartphones, tablets, laptops, and other USB-powered devices. They feature multiple ports, including USB-A and USB-C, ensuring you can charge a wide range of devices seamlessly.
  • How do the retractable cables work on the Voltara PowerHub Max?
    The retractable cables allow you to extend and retract the charging cords as needed. Simply pull out the cable to the desired length, and gently pull again to retract it. This feature helps keep your car organized and clutter-free, reducing the hassle of tangled wires.
  • Do Voltara chargers come with a warranty?
    Yes, all Voltara products come with a 12-month warranty covering manufacturing defects. If you experience any issues with your charger, simply contact our customer support team, and we’ll assist you with repairs, replacements, or refunds as needed.
  • Will the Voltara charger drain my car battery if I leave it plugged in?
    Voltara chargers are designed with energy efficiency in mind and do not consume significant power when not in use. However, for maximum battery preservation, we recommend unplugging the charger when the car is turned off, especially for long periods.
  • How long are the retractable cables, and can I replace them if they wear out?
    The retractable cables on the Voltara PowerHub Max extend up to 3 feet, providing ample length for both front and backseat passengers. While the cables are built to be durable, if they wear out, replacements can be purchased separately.
  • an I use Voltara chargers in other vehicles besides cars (e.g., trucks, RVs)?
    Yes, Voltara chargers are compatible with any vehicle that has a standard 12V cigarette lighter socket, including cars, trucks, RVs, and boats. They are designed for versatile use in various types of vehicles.
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